Some examples of customer service strategies to try are: It can take time to understand your customers' specific needs, but you can still use common customer service strategies to build relationships with your customers online. To help you to decide which strategies to focus on, try to learn as much as you can about who your customers are and what types of service they expect.
Learn more about product market fit from the Shopify blog. For example, when you're selling relatively inexpensive, generic products, your customers have different service expectations than they would if they were buying expensive, custom items. There are many factors to consider, but one of the most important ones is the market niche where your store fits. When you offer good customer service, your customers are more likely to be happy after interacting with you, your products, and your services.įinding out what makes customers happy is a key part of running a store. It's important to provide good customer service, whether you're selling in person or online.
0 kommentar(er)
